Certified Production & Operations Manager (POM) Practice Exam

Based on productivity, which crew size should the carpet store manager recommend?

1. 4

2. 3

3. 2

4. Any crew size

The correct answer is: 2

To determine the optimal crew size based on productivity, it's essential to understand the relationship between crew size and overall efficiency in a task-oriented environment like a carpet store. The recommended crew size is influenced by the principle of diminishing returns, which suggests that as more workers are added to a task, the increase in productivity may not be proportional after a certain point. In this scenario, choosing a crew size of two allows for an efficient balance between labor input and the ability to manage the workload effectively. With two workers, the store can maintain high levels of communication and collaboration, reducing the chances of confusion or mismanagement that can arise in larger groups. This size allows for a more manageable workload, preventing worker overload while still enabling enough manpower to complete tasks efficiently. Moreover, a smaller crew size can lead to cost savings through reduced labor costs without sacrificing the quality of service or productivity. It fosters a sense of accountability and can enhance teamwork, leading to higher morale among employees. Therefore, recommending a crew size of two aligns with principles of productivity where efficiency is optimized, resources are wisely utilized, and operational effectiveness is maintained.